New Client Onboarding | Maurice E. Goodwin

Before Your First Session

A few questions so I arrive knowing your voice, your history, and what you want to work on. It takes about ten minutes.

Who is this form for?

If you are a parent or guardian completing this for someone else, choose the second option and I will ask for both sets of details.

Your details

Contact information for the person taking lessons.

City and state, or city and country.
So we schedule the right hour for you.
A city works too, or your current offset from UTC.
Your voice

Answer in as much or as little detail as you like. There are no wrong answers here.

Who you worked with, roughly when, how long, and what it focused on. If you are currently working with someone, let me know whether that is ongoing.
Specific goals, an upcoming project, or a general sense of what feels unfinished are all useful.
Hoarseness, fatigue, loss of range, discomfort, or anything that has not resolved on its own.
What you notice, how long it has been going on, and whether you have seen a physician or laryngologist about it.
Optional, and helpful if you have one. One to two minutes is plenty, and a phone camera is fine. You can also email a file to contact@mauricegoodwin.com or text it to (713) 568-6899 instead of using this form.
Up to 25 MB. If your file is larger, send a link or send it by email or text instead.
Policies and consent

Please read each one and check the box to confirm. These keep expectations clear on both sides.

Cancellation and no-show policy

Life happens, and this policy is built with that in mind. If you need to reschedule or cancel, please let me know as soon as you can. A single late cancellation is not usually charged. Repeat late cancellations will mean that future sessions must be paid in full at the time of booking. Missed appointments with no notice are charged at 50 percent of the session rate.

In-person session policy

In-person sessions take place at Garza Studios, 241 N Milby St Suite C, Houston TX 77003. Please arrive a few minutes early and come with water. If you are ill or have an active respiratory infection, let me know as far ahead as you can and we will move the session to video rather than cancel it.

Payment policy

Sessions are paid individually. There are no packages at this time. Payment is due by the time of your session and can be made through the scheduling software, or by Zelle, PayPal, or Venmo. You can also request an invoice. Voice coaching is a private-pay service and is not billed to insurance.

Studio privacy practices

Voice coaching is educational work, not healthcare, and is not covered by HIPAA. Your information is stored securely and is used only to schedule and prepare for your sessions. Details of how information is handled are in the studio privacy practices.

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Thank you, that came through

I have everything I need to prepare. I will follow up before your session if anything needs clarifying.

Reach out to admin@mauricegoodwin.com with any additional questions.